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FAQ's
How do I place my order?
Simply select your desired style on the product page, click the “Add to Cart” button, and follow the prompts to complete your order. Once your order is processed, we’ll notify you when it’s on its way!
Can I return my product?
We do not accept returns or cancellations. Please review your order carefully before completing your purchase.
Do you offer free shipping?
Yes, we offer free shipping within South Africa for orders over R1500.
How long will it take to ship my order?
Orders are processed within 1-2 business days. Delivery typically takes 5 to 7 business days, depending on your location.
My tracking number isn’t working.
Tracking numbers may take 1-2 days to appear in the shipping carrier’s system. If your tracking number still isn’t working after this period, please contact the shipping carrier (The Courier Guy) for assistance.
What payment methods do you accept?
We accept payments through Yoco, a secure and reliable payment portal.
When will my card be charged?
Your card will be charged immediately after your order is successfully placed.
How secure is my personal information?
We take your security seriously. All personal and payment information is encrypted using secure technologies during the checkout process. Yoco, our payment provider, ensures that your transaction is safe, and your card details are not stored after the transaction is completed.
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